Reference

captain77 Terms & Conditions for Your Account

We keep our Terms & Conditions in one place so you can check account use, payment rules, and access before you open an account.

DANAOVOGoPayQRIS
captain77 captain77 Terms & Conditions for Your Account
CONTACT PATHS

How to Reach Us About Terms

When a clause is unclear, we keep the contact path simple: live chat inside your account, email from the registered address, and WhatsApp for quick checks.

Live Chat Use the chat box after you log in if you need the exact clause…
Email Send a message from the address tied to your account when you want a…
WhatsApp Message us on WhatsApp for faster clarification when you are away from your computer.
DATA HANDLING

How We Handle Data and Access

We keep the policy side practical: only the data needed for access, payment checks, and support is used, and only for the time needed to run the account and meet legal duties.

Data Use

We use account details to verify identity, handle requests, and tie payment records to the right profile. If you make a change from a new device, we may ask for a second check before we update the record.

Cookie Control

Cookies help us keep you signed in, remember language choice, and detect unusual access. You can clear them in your browser, but the terms still apply to the records we already need to keep.

Account Security

Use your own email and keep login details private. If we see a device swap, password reset, or repeated failed entry, we may pause access until the account owner confirms the request.

Retention Window

We keep support logs, transaction history, and change requests only as long as needed for account handling and legal duties. After that, we remove or anonymise what no longer needs to stay linked to you.

Change Request

If you want a correction, reply from the registered email and tell us exactly what should change. We can update allowed fields, note any limit in the terms, and tell you if a new check is required.

Contact Record

Every request is tracked by date, channel, and outcome so you can ask for the same thread later. That record helps us answer disputes, confirm what we changed, and keep the account history consistent.

Common Questions About Our Terms

If a term is not clear, these answers point you to the part that matters most: account access, payment records, data use, and contact channels. We keep the replies short so you can check the rule from mobile or computer, then send the right request from the email tied to your account. If you are in Indonesia, the same clause still depends on local law and only applies where local law permits.

The full wording sits on this page and inside the account area after you open one. We keep the same text on phone and computer, and the footer link stays available if you want to check it again.

Access depends on local law and is available only where local law permits. If the page loads in your area, the same account rules apply whether you use phone data, Wi-Fi, or a computer.

The terms cover the details tied to DANA, OVO, GoPay, and QRIS when we process deposits, withdrawals, and dispute checks. We only use what is needed to match the request to your account.

Yes. Send the request from the email tied to your account and tell us exactly what should change. We will check the record, confirm the request, and update the fields we are allowed to change.

Use live chat, email, or WhatsApp and ask us to point to the exact clause. We can explain the effect on your access, payment flow, or account record before you continue.

We keep logs, payment records, and support messages only as long as needed for account safety, dispute handling, and legal duties. After that, we remove or anonymise what we no longer need.